Frequently asked questions

Here, we’ve gathered all the important information you need to easily book, manage, and track your containers, all in one place.

Our goal is to simplify the shipping process for you with clear answers to your most frequently asked questions. Whether you’re a first-time shipper or a seasoned logistics professional, we’ve got you covered.

 

GENERAL - Why Choose 7ConBooking
Why Choose 7conbooking?

At 7conbooking, we make booking your container shipment simpler, faster, and more flexible than ever.

Here’s how we stand out from the competition:

  • All-in-One Container Comparison: Unlike other platforms that limit your choices, 7conbooking allows you to easily compare multiple shipping lines, services, and costs—all in one place. Choose the best deal for your needs!

  • Simple, Transparent Pricing: Say goodbye to hidden fees. With 7conbooking, what you see is what you get. We provide clear pricing with no surprises at checkout.

  • Total Flexibility: Need to change your booking? No problem. With 7conbooking, you have full control over your shipments, whether you’re booking LCL (groupage) or FCL (containers).

  • Dedicated Support: Have questions or need help? Our expert support team is available to assist you in real-time, ensuring you’re always on track.

  • Educational Resources for Everyone: Whether you're new to shipping or an experienced pro, 7conbooking offers a wealth of resources to help you understand every step of the process.

  • Choose 7conbooking today and experience the difference. Effortless, transparent, and flexible shipping at your fingertips.

GENERAL - Is 7ConBooking a digital freightforwder
7ConBooking is a digital freight forwarder.

YES, our platform leverages cutting-edge technology to simplify the logistics and container booking process for businesses worldwide. While traditional freight forwarders rely heavily on manual processes and intermediaries, we provide an easy-to-use, fully digital solution for comparing shipping lines, booking containers, and managing shipments—all online.

With 7ConBooking, you can:

  • Compare multiple shipping lines and services to find the best options for your needs.

  • Book your container instantly with just a few clicks, making the shipping process faster and more transparent.

  • Track your shipments in real time, ensuring you're always up to date on the status of your cargo.

  • Access a comprehensive set of shipping tools to manage costs, shipping conditions (Incoterms), and documentation

  • In short, we combine the efficiency of digital tools with the expertise of traditional freight forwarding, making global shipping more accessible, flexible, and efficient for everyone—from small businesses to large enterprises.

Our goal:

is to make international shipping as simple and accessible as possible, with a seamless digital experience that saves you time and money.

GENERAL - Is 7ConBooking a free platform
7ConBooking is a free-to-use platform

YES, we do not charge any monthly subscription fees or hidden costs to access our services. Our platform is designed to make the container booking and shipping process as simple, transparent, and cost-effective as possible for businesses of all sizes.

Instead of a subscription model, we offer pay-per-booking pricing, meaning you only pay when you book a container or make use of specific services on our platform. This ensures that you only incur costs when you are actively shipping, making it a flexible and affordable solution for businesses that don’t want to commit to fixed monthly fees.

With 7ConBooking, you can:

  • Access all of our features for free without any upfront fees or subscriptions.

  • Compare shipping costs, choose your preferred shipping line, and book containers without worrying about ongoing platform fees.

  • Pay only for what you use, based on the actual services you book.

We believe in providing transparency and flexibility, so you can focus on growing your business without being tied to fixed monthly charges.

BOOKING A CONTAINER - How do I book a container with 7ConBooking

The 7ConBooking Experience


Booking your container made easy, secure, and transparent – start shipping smarter today!

At 7ConBooking, we’ve revolutionized the way businesses book containers. Our platform offers a flexible, transparent, and efficient solution for booking containers globally—without the hidden fees or complex processes. Whether you're a buyer or seller, you’ll get access to comprehensive shipping rates, local charges, and real-time comparisons from leading shipping lines.

Step-by-Step Guide:

How to Book a Container via 7ConBooking

Step 1: Start with Searching Rates

When you land on our website, you can search for shipping rates to any destination across all 7 continents. Simply input your origin and destination ports, and you'll see a preliminary price estimate for your shipping container. At this point, we provide an overview of ocean freight charges and local charges based on your role as either a buyer or seller. This gives you a high-level view of potential costs.

Step 2: Create Your Account (Login Required)

To access detailed rates, carrier information and complete your booking, you need to create an account on the platform.

Why Register?

By registering, you’ll unlock detailed pricing information, including:

  • Accurate ocean freight rates

  • Local port charges

  • Special rates depending on your role (buyer or seller)

  • Access to all destination ports, main hubs, and important inland points

  • Transit time

  • Services

  • Container selection

  • Carrier selection

  • and many other options.....

 

How to Register?

  • Click the "Get a Login" Button: Easily find the login button on the homepage or search page.

  • Complete the Registration Form: We keep it simple—just fill in your details and create a secure password.

 

Step 3: Add an Extra Layer of Security (Google Authenticator)

Security is our priority. For your protection and to ensure safe transactions, we implement two-step verification using Google Authenticator.

What is Google Authenticator? Google Authenticator is a free mobile app that generates a unique security code on your phone, which changes every 30 seconds. This ensures that only you can log in to your account, protecting your business from unauthorized access.

How to setup Google Authenticator

  1. Download the Google Authenticator app on your smartphone from the App Store (iOS) or Google Play (Android).

  2. Scan the QR code provided on our website after registration.

  3. Enter the 6-digit code generated by the app to complete your login process.

Don’t worry— We’ll guide you every step of the way with simple instructions and video tutorials on how to set up Google Authenticator for extra peace of mind.

Why Google Authenticator?

We know that many clients may not be familiar with Google Authenticator, so here’s why we use it:

  • Enhanced Security: Protects your account with a second layer of security beyond just your password.

  • Quick & Easy Setup: The app is simple to install and use on your smartphone, making it easy for you to maintain a secure login experience.

  • Peace of Mind: With Google Authenticator, you know that your personal and business information is safeguarded, reducing the risk of unauthorized access.

 

Step 4: Wait for Approval

After you’ve registered and completed the two-step security process, your account will undergo a quick approval process. This is to ensure we are working with legitimate clients and prospects. Once your registration is confirmed, you’ll gain full access to the platform’s features.

Step 5: Browse, Compare, and Select Your Shipping Rates

Once approved, you can search for shipping rates on our platform with full transparency. You can compare:

  • Ocean freight costs from various shipping lines

  • Local port charges, adjusted for your role (buyer or seller)

  • Additional services and surcharges

Our platform lets you select destinations, compare rates across all main ports and inland destinations, and get detailed insights into the overall cost structure, so you’re fully informed before making any decisions.

Step 6: Finalize Your Booking

Once you've selected the best option, you can easily proceed with the booking. From there, you'll get all the relevant documentation, schedules, and service details you need to ship your container efficiently.

Features of Our Booking Process:

  • Real-time pricing updates based on your selected destinations

  • Local charges tailored to your role (buyer or seller)

  • Complete visibility into your shipping process, from origin to destination

Your Seamless Shipping Journey Starts Here

At 7ConBooking, we’ve made booking containers simple, secure, and transparent. From searching for shipping rates across all destinations to accessing the best prices and local charges, you’re just a few steps away from smooth and efficient shipping.

Start now

by creating your free account, completing the secure two-step verification, and begin comparing shipping rates with ease!

BOOKING A CONTAINER - How can I compare shipping lines and choose the best option for my cargo?

How can I compare shipping lines and choose the best option for my cargo?

 

At 7ConBooking, we offer an intuitive and flexible platform that allows you to easily compare shipping lines and select the best option for your cargo. Our platform features all major shipping lines operating on all trade lanes to and from Rotterdam—the heart of Europe’s shipping network.

With a few clicks, you can compare different shipping lines, each connected to the alliances they belong to, and find the option that best fits your needs. Whether you prioritize faster transit times or prefer a lower-cost service, our platform provides all the information you need to make an informed decision.

Here’s how you can compare:

  • Shipping Line Selection: View all available shipping, their service levels and rates. We give you insights into each carrier’s reputation for reliability and their route availability.

  • Alliances & Carriers: Shipping lines often partner together in alliances, which can offer benefits such as shared vessels and coordinated schedules. You can compare different alliances or individual carriers, so you know exactly how your cargo will be handled.

  • Transit Times vs. Costs: If speed is critical for your shipment, you can choose the fastest service, which typically comes at a higher cost. If price is your main concern and transit time is less of an issue, you can opt for a slower service with a more affordable price.

  • Local Charges & Surcharges: We also highlight local costs, including port handling fees and heavy container surcharges, so you can assess the full cost of each option, not just the shipping line.

In essence, choosing the best shipping option is like comparing products online before purchasing. Whether you’re looking for the best value, quickest delivery, or most economical option, 7ConBooking makes it simple to find the right fit for your specific needs.

why 7cONbOOKING

At 7ConBooking, we believe in transparency and choice. Our platform allows you to easily compare shipping lines, giving you the ability to prioritize what matters most to your business—whether that’s price, speed, or service reliability. You’re in control of selecting a shipping option that best aligns with your needs, just like you would when comparing electronics or any other product before making a purchase. From transit times to local charges, we provide all the details you need to make the most informed decision.

With our user-friendly interface, 7ConBooking makes container booking a simple, streamlined process while ensuring you have all the insights needed to make the best shipping choices for your cargo.

 

PRICING AND COST - How is the price of my shipment calculated ?

At 7ConBooking, we aim to provide clear and transparent pricing for your shipments.

 

The cost of shipping is determined by a combination of several key factors, which we outline below. Understanding how the price is calculated allows you to make more informed decisions and ensures there are no surprises when it comes to the cost of your shipment.

Here’s how we calculate the price for your container shipment:

  1. Container Type: The type of container you choose plays a significant role in the price. Standard containers are generally the most affordable, while specialized containers such as reefer containers (for temperature-sensitive goods) or open-top containers (for oversized cargo) tend to cost more due to the extra handling and equipment required.

  2. Destination: Shipping costs vary based on the origin and destination of your cargo. Long-distance routes or remote destinations tend to incur higher charges. Port fees and inland charges will also affect the overall cost, and we provide these details so you can clearly understand the full price breakdown.

  3. Weight & Volume: The weight and volume of your cargo influence the cost. Heavier or bulkier shipments require more space and resources for handling, which can increase the overall price. We use gross weight or volume weight (whichever is higher) to calculate your shipping cost, and this helps determine the space your cargo will occupy on the vessel.

  4. Shipping Line and Service Level: The choice of shipping line and the service level you select also affect the cost. Premium services that offer faster transit times typically come at a higher price, while slower, less frequent services may offer more affordable options. You can choose the best balance of speed and cost according to your needs.

  5. Local Charges & Additional Fees:

    • Port Charges: Fees for loading, unloading, and handling your cargo at the port can vary based on the port of origin and destination.

    • Fuel Surcharges: Fuel costs fluctuate, and shipping companies often include a fuel surcharge based on current fuel prices. This surcharge is typically added to the base shipping rate.

    • Heavy Container Surcharges: If your cargo is classified as a heavy container (typically exceeding certain weight thresholds), additional surcharges may apply.

  6. Customs Fees & Documentation: Customs processing fees and any required documentation (such as bills of lading or import/export certificates) are sometimes included in the cost calculation. We also factor in any regulatory fees depending on the destination country.

WHY 7CONBOOKING?

The price of your shipment is not determined by a single factor but by a combination of essential elements. At 7ConBooking, we ensure that you have a transparent view of how the cost is calculated, helping you make the most cost-effective decisions for your business.

Here’s a quick overview of the key factors that influence shipping costs:

  • Container type (standard, reefer, open-top, etc.)

  • Destination and port fees

  • Cargo weight and volume

  • Shipping line and service level

  • Local charges, fuel surcharges, and customs fees

By understanding each factor, you can make an informed decision about which service fits your budget and shipping needs. Whether you need to ship a small, light load or a large, heavy container, 7ConBooking provides all the tools to help you calculate, compare, and select the best price for your cargo.

PRICING AND COST - What additional charges should I expect when booking my container?

What are additional charges, and when do they apply

At 7ConBooking, we want to ensure that you understand all the potential costs associated with your shipment. In addition to the base shipping rates, there are certain additional charges that may apply under specific circumstances. These charges are typically unforeseen costs that arise during the shipment process and are beyond the usual charges for container booking, freight, and standard services. Here’s a breakdown of the common additional charges you may encounter:

  1. Waiting Hours for Trucking Companies:
    Sometimes, trucks delivering or picking up containers may experience delays, causing them to wait longer than expected. Trucking companies may impose additional charges for this waiting time, typically referred to as waiting hour charges. These charges are applied when the truck is delayed beyond the agreed time frame for loading or unloading your premises or at the port or terminal.

  2. Terminal:

    • When do they apply? Waiting time charges typically occur due to factors like:

      • Port congestion or delays

      • Slow unloading/loading times at terminals

      • Traffic or logistical issues outside of the trucking company's control

    • How can you avoid them? To minimize waiting time fees, it’s important to plan for optimal scheduling and communicate with the trucking company in advance.

  3. Unforeseen Additional Costs (Surcharges):
    Certain unforeseen conditions or unexpected changes in the shipping process may lead to additional costs, including:

    • Excessive waiting time at port terminals

    • Unexpected delays caused by weather, strikes, or customs hold-ups

    • Changes in delivery requirements (e.g., needing special equipment or last-minute rerouting)

    • Extra handling for cargo that requires special attention

    • Urgency fees when expedited services or quicker delivery times are required unexpectedly

    These costs are typically passed on to the client when these unforeseen events occur and can vary depending on the situation and the shipping line involved.

  4. Demurrage and Detention Charges:
    If containers are not picked up or dropped off on time, additional charges like demurrage (for delays at the port) and detention (for delays in returning containers) may apply. These charges are typically levied by the port authorities or shipping lines when a container is kept longer than the agreed timeframe.

  5. Port Congestion Surcharges:
    When certain ports experience high volumes of cargo traffic or congestion, shipping companies may apply a port congestion surcharge to cover the additional operational costs involved in handling such delays. These charges can vary depending on the specific port and current conditions.

  6. Waiting hours fees due to delays in loading or unloading

  7. Unforeseen surcharges caused by unexpected delays, urgent rerouting, or changes in service requirements

  8. Demurrage and detention fees for extended container holding

  9. Port congestion charges due to heavy traffic at certain ports.While these additional charges are often outside of our control, we provide all relevant details upfront so you are aware of potential extra costs. We also offer tools to help minimize these charges, such as clear scheduling and real-time updates to ensure a smoother shipping process

 

While these additional charges are often outside of our control, we provide all relevant details upfront so you are aware of potential extra costs. 

By being proactive and informed, you can avoid these unforeseen fees and keep your costs predictable and manageable.

PRICING AND COST - What are storage cost?

What are storage costs, and why might they be charged?

Answer:

At 7ConBooking, we believe in providing full transparency when it comes to the costs associated with shipping. One of the additional costs you may encounter during the shipping process is storage fees, which are often applied by shipping lines under certain circumstances. These fees can catch clients by surprise, as they are typically not included in initial quotations but are mentioned in the shipping lines’ conditions.

Here’s how storage costs work, and why they might be charged:

  1. What are Storage Costs?
    Storage costs are fees that shipping lines charge when containers are left at the port or terminal for an extended period beyond the agreed free time. These charges are applied after the demurrage and detention charges have been exhausted, and they cover the cost of storing your container at the terminal until it is picked up or cleared.

  2. When Do Storage Costs Apply?

    • Delays in Pickup: If your container is not picked up from the terminal within the allotted time, storage charges may be applied. This can happen for various reasons, such as customs delays, shipping line issues, or unforeseen logistics challenges.

    • Exceeding Free Time: Shipping lines often provide a certain free time for the container to remain at the terminal after arrival, during which no storage fee is charged. However, if the container exceeds this free time, storage fees will begin to accrue. This is typically in addition to demurrage (for delays at the port) and detention fees (for not returning the container on time).

    • Carrier-Specific Policies: Different shipping lines have varying policies regarding the free time and storage fees. For example, MSC and other major carriers may charge storage fees once the free period expires, but this may not always be clearly communicated in their initial quotes.

    • Why Are Storage Fees Not Always Included in the Quotation? Shipping lines often exclude storage fees from their initial quotations, which means clients may not realize these costs until after the container has been at the terminal longer than expected. These fees are typically outlined in the shipping lines' terms and conditions, but they are not always made clear at the outset, leading to confusion for the customer.

    • How Can You Avoid Storage Fees?

      • Timely Pickup: Ensure that you or your trucking partner pick up the container as soon as it arrives at the port to avoid exceeding the free time.

         

PRICING AND COST - What are surcharges

What are surcharges, and why are they charged?

 

At 7ConBooking, we strive to make your shipping process as transparent and straightforward as possible. Shipping surcharges are additional fees that carriers impose to cover various operational costs, market fluctuations, or special circumstances that arise during transport. While many surcharges are included in your ocean freight quotes, some may be applied based on factors such as cargo type, destination, or specific market conditions.

Here's a detailed breakdown of common surcharges you might encounter when booking a container via 7ConBooking:

Types of Surcharges:

  1. Hazardous Surcharge (HAC):

    • What is it?: A surcharge applied to shipments containing hazardous materials (e.g., chemicals, flammable goods) to cover the additional safety and handling procedures required.

    • When does it apply?: This surcharge is typically charged when shipping hazardous cargo.

  2. Bunker Surcharge (BUC):

    • What is it?: The Bunker Surcharge (also known as Bunker Adjustment Factor, BAF) helps carriers adjust for fuel price fluctuations.

    • When does it apply?: It is applied based on the global price of bunker fuel, which is volatile and can vary throughout the year.

  3. Current Adjustment Factor (CAF):

    • What is it?: The Current Adjustment Factor (CAF) is used to cover various market fluctuations, including changes in fuel prices or currency rates.

    • When does it apply?: The CAF is applied on specific routes, with adjustments made periodically depending on market conditions.

  4. Environmental Compliance Charge (ECC):

    • What is it?: A charge applied by carriers to cover the cost of adhering to environmental regulations, particularly those related to green shipping technologies and emission standards.

    • When does it apply?: This surcharge is typically applied to shipments in regions with strict environmental policies, such as Europe.

  5. European Emission Surcharge (EES):

    • What is it?: The European Emission Surcharge is designed to offset the additional costs carriers face to meet EU emissions regulations.

    • When does it apply?: This surcharge is charged on shipments in or out of Europe.

  6. Operational Continuity Charge (OCC):

    • What is it?: The Operational Continuity Charge covers unforeseen operational disruptions (such as strikes or port congestion) that may cause delays or additional costs.

    • When does it apply?: It is typically applied during disruptions or uncertainty in the supply chain.

  7. Korea Low Sulphur Fuel Surcharge (KLS):

    • What is it?: The Korea Low Sulphur Fuel Surcharge is charged to cover the higher cost of low-sulphur fuel required by regulations in South Korea.

    • When does it apply?: This surcharge applies to shipments to or from Korean ports.

  8. Suez Transit Fee (STF):

    • What is it?: The Suez Transit Fee applies to shipments passing through the Suez Canal, a key transit route between Europe and Asia. The surcharge helps cover the operating and maintenance costs of the canal.

    • When does it apply?: It’s charged when goods transit through the Suez Canal.

  9. Aden Gulf Emergency Surcharge (AMS):

    • What is it?: The Aden Gulf Emergency Surcharge is applied to shipments passing through the Aden Gulf, an area known for security risks such as piracy.

    • When does it apply?: This surcharge is applied to routes passing through the Aden Gulf.

  10. Food Grade Container Surcharge (FGC):

    • What is it?: The Food Grade Container Surcharge is levied when shipping goods that require special containers, ensuring they are free from contaminants.

    • When does it apply?: This surcharge applies to shipments requiring food-grade containers, typically used for food, pharmaceuticals, or sensitive goods.

  11. Clean, Dry & Odourless Surcharge (CDO):

    • What is it?: The Clean, Dry & Odourless Surcharge is applied when goods are transported in containers that must be free of residue, moisture, or odours to avoid contaminating sensitive cargo.

    • When does it apply?: It applies to shipments requiring clean, dry, and odour-free containers.

  12. Metal Scrap Surcharge (MMR):

    • What is it?: The Metal Scrap Surcharge is levied when transporting metal scrap, a cargo type that requires extra handling and weight management.

    • When does it apply?: It’s charged when shipping scrap metal or other heavy, bulky materials.

      How We Simplify Surcharges at 7ConBooking:

      At 7ConBooking, we include most surcharges directly in our ocean freight quotes to give you clarity and predictability when it comes to pricing. However, certain surcharges related to cargo type, fuel fluctuations, or regional conditions may still apply. We ensure that any additional fees are clearly communicated to you during the booking process so you are never caught off guard.

PRICING AND COST - What are local port handling charges?

What are local port handling charges?

 

At 7ConBooking, we understand that shipping costs can involve more than just the ocean freight charges.

Local port handling charges are additional costs that are incurred during the transportation of goods to and from the port. These charges depend on various factors, including the Incoterms governing the transaction, the type of cargo, and the modalities used for transport.

These fees can vary significantly depending on your shipment's origin, destination, and cargo characteristics, and they are a crucial part of the total cost calculation for shipping. At 7ConBooking, we help you understand and account for these costs, so you have a clear picture of the full price of your shipment.

  • Types of Local Port Handling Charges:

  • Haulage to the Port:

    • What is it?: This fee is for the transportation of the cargo from and to the warehouse or factory to and from the port of loading or unloading. The cost can depend on the distance, weight, and type of cargo being transported.

    • When does it apply?: This charge is applied when goods are moved from local premises to the port (or vice versa) via truck, rail, or another method.

  • Local Export/Import Declarations:

  • What is it?: These are charges for the customs declarations needed when exporting or importing goods. This ensures that the goods comply with the regulatory requirements of the origin and destination countries.

  • When does it apply?: It applies to shipments where customs clearance is required, whether at the origin port (export) or destination port (import).

  • Verified Gross Mass (VGM):

  • What is it?: The VGM charge is required to comply with safety regulations that ensure the total weight of the container, including cargo and packaging, is verified before shipping. This is important for safety and load planning purposes.

  • When does it apply?: This charge is applied if the Verified Gross Mass (VGM) needs to be verified for the container, usually at the origin port.

  • Handling Fees

  • What is it?: These fees cover the handling of containers at the port, including the loading, unloading, and storage of goods. Each shipping line has its own specific handling charges that may vary depending on the port and type of cargo.

  • When does it apply?: It’s charged whenever the container is handled by port personnel, such as during loading or unloading operations.

  • Terminal Handling Charges (THC):

  • What is it?: The Terminal Handling Charge (THC) is a fee applied by the port or terminal for the handling and movement of containers at the port. This charge covers the use of port facilities and equipment.

  • When does it apply?: THC applies to all shipments passing through a port or terminal, regardless of the shipment’s final destination. Applies at port of loading and port of destination.

  • How Local Charges Relate to Incoterms:

  • Local port handling charges are closely tied to the Incoterms used in your transaction. These international rules determine who is responsible for various shipping costs at different stages of the transportation process.

  • For example:

  • FOB (Free on Board): Under FOB, the buyer is responsible for the shipping costs from the port of origin onwards, including any local charges at destination.

  • CIF (Cost, Insurance, Freight): Under CIF, the seller is responsible for local charges at origin, including export declarations, haulage, and handling fees.

  • Your 7ConBooking quotation will take into account whether you are acting as a buyer or seller and specify the local charges that are relevant to your shipping situation.

    How We Simplify Local Port Handling Charges at 7ConBooking:

    At 7ConBooking, we make it easy to understand and manage your local port handling charges. When you request a quote on our platform, we provide you with a clear breakdown of all costs—including any local charges based on whether you're an importer or exporter.

TYPES OF CONTAINERS - What are the different types of shipping containers

What Are the Different Types of Containers and Which One Should You Choose?

At 7ConBooking, we understand that choosing the right container is key to moving your goods safely, efficiently, and cost-effectively. Whether you’re shipping electronics, food, machinery, or bulky equipment, we make it simple to find the perfect container for your needs.

Here’s a quick overview of the most common types of containers we offer — each designed for different cargo needs. We’ve simplified the details so you can make the best choice without the technical jargon!

1. Standard Dry Container (General Purpose)

Best for: Everyday, reliable shipping of general goods
Sizes:

  • 20ft (6.06m x 2.44m x 2.59m)

  • 40ft (12.19m x 2.44m x 2.59m)

Maximum Payload:

  • 20ft: 22,000 kg

  • 40ft: 27,000 kg

Use: The most common and affordable option. Perfect for non-perishable products like electronics, furniture, or clothing. These containers are ideal for everyday shipments that don’t need temperature control.

Benefits:

  • Great for a wide range of goods

  • Easy to find and cost-effective

  • Most widely used container type

2. High Cube Container

Best for: Bulky, lightweight items that need extra height
Sizes:

  • 40ft (12.19m x 2.44m x 2.89m)

  • 45ft (13.72m x 2.44m x 2.89m)

Maximum Payload:

  • 40ft: 26,000 kg

  • 45ft: 29,000 kg

Use: Need extra space for tall or voluminous cargo? These containers are perfect for larger items like furniture or machinery that don’t weigh much but take up a lot of space.

Benefits:

  • Extra 30 cm of height

  • Ideal for light, bulky products

  • Maximizes space for less weight

3. Reefer (Refrigerated) Container

Best for: Keeping perishable goods cool or frozen
Sizes:

  • 20ft (6.06m x 2.44m x 2.59m)

  • 40ft (12.19m x 2.44m x 2.59m)

Maximum Payload:

  • 20ft: 22,000 kg

  • 40ft: 27,000 kg

Use: For products that need to stay fresh, like food, medicine, or certain chemicals. With its own built-in refrigeration system, a reefer container keeps your goods at just the right temperature during transit.

Benefits:

  • Perfect for temperature-sensitive items

  • Controls both temperature and humidity

  • Ensures freshness for long-distance shipments

4. Flat Rack Container

Best for: Shipping heavy or oversized cargo
Sizes:

  • 20ft (6.06m x 2.44m x 0.85m)

  • 40ft (12.19m x 2.44m x 0.85m)

Maximum Payload:

  • 20ft: 30,000 kg

  • 40ft: 30,000 kg

Use: For large machinery, vehicles, or equipment that can't fit into a standard container. The open design makes it easy to load and unload big items.

Benefits:

  • Perfect for oversized cargo

  • No walls, making loading/unloading easier

  • Ideal for heavy machinery, vehicles, and construction materials

5. Open Top Container

Best for: Cargo that’s too tall or needs top access
Sizes:

  • 20ft (6.06m x 2.44m x 2.59m)

  • 40ft (12.19m x 2.44m x 2.59m)

Maximum Payload:

  • 20ft: 22,000 kg

  • 40ft: 27,000 kg

Use: For items that are too tall to fit inside a standard container or need to be loaded from the top (like large machinery or building materials).

Benefits:

  • Great for tall or bulk items

  • Easy to load from above

  • Flexible for a variety of goods

6. Tank Container

Best for: Transporting liquids (chemicals, oils, and food-grade liquids)
Size:

  • 20ft (6.06m x 2.44m x 2.59m)

Maximum Payload:

  • 20ft: 26,000 kg

Use: Designed specifically for liquids, this container keeps your goods secure and safe during transit, whether you're shipping chemicals, fuel, or beverages.

Benefits:

  • Safe transport of liquids

  • Meets international safety standards

  • Reliable for hazardous or food-grade liquids

7. Ventilated Container

Best for: Goods that need airflow during transport (such as agricultural products)
Sizes:

  • 20ft (6.06m x 2.44m x 2.59m)

  • 40ft (12.19m x 2.44m x 2.59m)

Maximum Payload:

  • 20ft: 22,000 kg

  • 40ft: 27,000 kg

Use: For fresh produce like fruits or vegetables that need good air circulation to stay fresh during long-distance travel.

Benefits:

  • Keeps airflow consistent

  • Prevents spoilage due to humidity

  • Ideal for agriculture or other air-sensitive goods

How to Choose the Right Container for Your Shipment

When choosing a container, think about:

  • What type of cargo you’re shipping (perishable? bulky? liquid?)

  • The size and weight of your goods (do they need more space?)

  • Special requirements (temperature control? easy loading?)

At 7ConBooking, we make it easy for you to select the perfect container based on your cargo needs. With our platform, you can quickly compare all your options and get the best rates for your shipment!

Key Takeaways

  • Standard Dry Containers are for general goods.

  • High Cube Containers give you extra height for bulky items.

  • Reefers are perfect for keeping perishables fresh.

  • Flat Racks make oversized cargo easy to ship.

  • Open Tops let you load tall items from the top.

  • Tank Containers are made for liquids.

  • Ventilated Containers are best for agricultural goods.

By understanding your cargo, selecting the right container ensures your goods arrive safely, on time, and at the best possible cost. And with 7ConBooking, we make it simple to find the ideal container for every shipment!

Why Choose 7ConBooking?

We provide you with instant access to all the different shipping container options in one easy-to-use platform, helping you save time and money while making the right choices for your business.

Ready to ship? Sign up now to start booking with ease!

TYPES OF CONTAINERS - Which different types of containers can you book via 7ConBooking

Which different types of containers can you book via 7ConBooking?

At 7ConBooking, we offer the flexibility to book a wide range of container types to meet your specific shipping needs. In principle, you can book almost any type of container, as long as it is in gauge.

In gauge means that the container's dimensions (length, width, and height) meet the standard size regulations for shipping and can be easily loaded onto most vessels and transported across different ports without any compatibility issues. Containers that are "in gauge" fit within the standard measurements used in global shipping and comply with the internationally accepted sizing guidelines, making them ideal for booking on the 7ConBooking platform.

Our platform provides detailed rates per carrier, per destination, and per container type, allowing you to make well-informed decisions about your shipment.

Container Types Available on 7ConBooking

  • Standard Dry Containers (20ft, 40ft)

  • High Cube Containers (40ft, 45ft)

  • Refrigerated Containers (20ft, 40ft)

  • Flat Rack Containers (20ft, 40ft)

  • Open Top Containers (20ft, 40ft)

  • Tank Containers (20ft)

  • Ventilated Containers (20ft, 40ft)

These container types are available for all types of cargo, from general goods to oversized machinery, perishable items, hazardous materials, and more.

Hazardous vs. Non-Hazardous Cargo:

One of the key differentiators of the 7ConBooking platform is the ability to book hazardous and non-hazardous cargo seamlessly. When booking hazardous cargo, you must specify whether your goods fall under this category. Special conditions apply when booking dangerous (hazardous) cargo, and these conditions vary depending on the shipping carrier. For hazardous goods, bookings are made under acceptance of specific carrier terms related to dangerous goods regulations, safety measures, and possible surcharges.

 

Why 7ConBooking Is Unique:

  • All Container Options in One Place: Unlike other platforms, 7ConBooking allows you to compare and book all container types from all major carriers on a single, easy-to-use platform.

  • Comprehensive Carrier Options: We provide rates per carrier, so you can choose the best option for your specific needs.

  • Seamless Booking: Whether your cargo is hazardous or non-hazardous, the platform ensures a smooth and transparent process.

  • No Hidden Costs: With 7ConBooking, you get clear information on all conditions, surcharges, and regulations, ensuring no surprises at booking or during transport.

By offering such a comprehensive range of containers and easy access to critical information on hazardous cargo handling, 7ConBooking stands out as a one-stop platform for all your shipping needs.

 

SHIPPING CONDITIONS & INCOTERMS - What are incoterms and how do they affect my shipping costs

What are Incoterms and how do they affect my shipping costs?

Incoterms, short for International Commercial Terms, are internationally recognized trade terms that define the roles, responsibilities, and risks between buyers and sellers in international transactions. These terms are essential for clarifying the division of costs, delivery points, and risk management in international shipping. Understanding Incoterms is crucial to avoid misunderstandings, ensure smooth transactions, and accurately calculate shipping costs.

Each Incoterm specifies who is responsible for paying for various services like transportation, insurance, customs duties, and handling charges, as well as who bears the risk of damage or loss at each stage of the shipment. These terms directly influence the total cost of shipping and can vary significantly depending on the chosen Incoterm.

Here’s a breakdown of the most common Incoterms and how they affect your shipping costs:

1. EXW (Ex Works)

Seller’s Responsibility: The seller’s responsibility ends once the goods are made available for pickup at their premises (or another agreed-upon location). The buyer takes on all costs and risks from there.

  • Buyer’s Responsibility: The buyer handles transportation, insurance, customs clearance, and delivery from the seller's premises.

  • How it Affects Costs: EXW places the maximum cost burden on the buyer, as they cover most of the logistics.

2. FOB (Free On Board)

Seller’s Responsibility: The seller covers all costs until the goods are loaded onto the ship at the designated port of shipment.

  • Buyer’s Responsibility: From the point the goods are loaded, the buyer takes on the cost and risk, including ocean freight, insurance, and unloading at the destination port.

  • How it Affects Costs: FOB gives the buyer control over the ocean freight cost, but also assumes the risk during sea transport.

3. CIF (Cost, Insurance, and Freight)

Seller’s Responsibility: The seller covers all costs including transportation and insurance until the goods reach the destination port.

  • Buyer’s Responsibility: Once the goods arrive at the destination port, the buyer is responsible for unloading, import customs clearance, and delivery.

  • How it Affects Costs: CIF includes more expenses upfront, but the buyer does not need to arrange insurance and ocean freight separately.

4. DAP (Delivered at Place)

Seller’s Responsibility: The seller is responsible for all costs and risks until the goods are delivered to a specified location, ready for unloading.

  • Buyer’s Responsibility: The buyer covers customs clearance and any import duties, along with unloading the goods at the destination.

  • How it Affects Costs: DAP gives the buyer a clear understanding of delivery charges, but they still have to manage customs and unloading.

5. DDP (Delivered Duty Paid)

Seller’s Responsibility: The seller takes on full responsibility for all costs, risks, and obligations, including customs duties, taxes, and delivery to the buyer’s premises.

  • Buyer’s Responsibility: The buyer simply receives the goods.

  • How it Affects Costs: DDP offers the highest convenience for the buyer, as all costs are included in the final price, but the seller assumes the maximum responsibility

Advanced Incoterms:

6. FCA (Free Carrier)

Seller’s Responsibility: The seller delivers the goods, cleared for export, to a carrier or another nominated person at a designated place.

  • Buyer’s Responsibility: The buyer assumes the risk and responsibility from that point onward, including transportation and further shipping.

  • How it Affects Costs: FCA allows flexibility for both parties and enables the buyer to take over control of transportation quickly.

7. CFR (Cost and Freight)

Seller’s Responsibility: Similar to CIF, the seller covers the cost and freight to the destination port, but without insurance.

  • Buyer’s Responsibility: The buyer takes responsibility for insurance and the risks once the goods are loaded onto the vessel.

  • How it Affects Costs: CFR is ideal when the buyer wants to arrange their own insurance and prefers control over the risk during sea transit.

8. FAS (Free Alongside Ship)

Seller’s Responsibility: The seller delivers the goods alongside the ship at the designated port of shipment, ready for loading.

  • Buyer’s Responsibility: The buyer is responsible for loading, shipping, insurance, and all risks from the point the goods are alongside the ship.

  • How it Affects Costs: FAS is often used for bulk cargo, where the seller’s responsibility ends when goods are delivered to the vessel’s side.

9. CIP (Carriage and Insurance Paid To)

Seller’s Responsibility: The seller pays for transportation and insurance to the destination, ensuring coverage during transit.

  • Buyer’s Responsibility: The buyer takes responsibility for the risks once the goods are handed over to the carrier at the origin.

  • How it Affects Costs: CIP includes insurance, providing the buyer with more security throughout the shipment process.

 

How Do Incoterms Affect Your Shipping Costs?

Each Incoterm defines who is responsible for paying certain costs, which helps you determine the total cost of your shipment. For example:

  • If you select EXW, the buyer assumes more responsibility, leading to potentially higher costs in managing transportation, insurance, and customs clearance.

  • On the other hand, DDP ensures the seller bears the majority of these costs, offering clarity and simplicity for the buyer.

By selecting the right Incoterm, you can control your costs and risks, ensuring a smoother, more predictable shipping process.

 

Why Use 7ConBooking

At 7ConBooking, we make it easier for you to compare and select the best terms and conditions based on your needs. Our platform provides you with transparent pricing that includes all relevant costs related to your chosen transport manner. Whether you need to book port-port, port-door, door-port or door-door.

For full control over shipping, or cost for a hassle-free experience, 7ConBooking ensures you have all the information to make the best choice for your cargo.

SHIPPING CONDITIONS & INCOTERMS - What are Bill of Lading conditions

What are Bill of Lading conditions?

A Bill of Lading (B/L) is a vital document in international trade that serves as a receipt for goods, a contract for transport, and a document of title. It outlines the terms and conditions agreed upon between the shipper (seller) and the carrier, establishing the rights and responsibilities of each party involved in the shipping process. The Bill of Lading sets the framework for the shipment, including the delivery terms, cargo handling, and payment conditions.

There are different types of Bills of Lading, each with specific conditions that apply depending on the nature of the shipment and the agreement between the parties involved. Here’s an overview of the most common types of Bills of Lading and the respective conditions:

1. Straight Bill of Lading (Non-negotiable)

  • Definition: A Straight Bill of Lading is a non-transferable document. It specifies the consignee, the person to whom the goods are being delivered, and the terms of delivery. Only the named consignee can claim the goods at the destination port.

  • Conditions:

    • Non-transferable: The goods can only be delivered to the specified consignee.

    • Used for direct transactions between the seller and the buyer.

    • No transfer of ownership or rights to the goods during transport.

  • When to Use: Ideal for trusted relationships where the consignee is known, and there is no need for further transfer of the goods during shipment (e.g., between long-term business partners).

2. Order Bill of Lading (Negotiable)

  • Definition: An Order Bill of Lading is negotiable, meaning it can be transferred to third parties, allowing the ownership of the goods to be transferred while they are in transit. The buyer or seller can endorse the Bill to another party, like a bank or intermediary.

  • Conditions:

    • Transferable: The goods can be delivered to the holder of the Bill (the endorsee).

    • Provides flexibility in financing (e.g., letter of credit) and in trading the goods.

    • Requires endorsement to transfer ownership.

  • When to Use: Useful for international trade transactions where ownership might need to be transferred while goods are still in transit, often in financed transactions or when the cargo is being sold to a third party during its journey.

3. Seaway Bill of Lading

  • Definition: A Seaway Bill of Lading is a non-negotiable transport document, similar to a Straight Bill of Lading, but specifically used for containerized cargo in maritime transport.

  • Conditions:

    • Non-transferable: The consignee must be identified upfront, and the goods are only delivered to the named consignee.

    • No original document is required for cargo release, and the consignee can claim the goods at the destination port upon identification.

  • When to Use: Often used when there is less concern about transferring ownership or when the seller and buyer have an existing relationship and want a simpler process without the need for original Bills of Lading.

4. Bearer Bill of Lading

  • Definition: A Bearer Bill of Lading allows the holder of the document to claim the goods, with no specific consignee named. This type of Bill is very flexible as it allows anyone holding the Bill to take possession of the goods.

  • Conditions:

    • High flexibility: The holder of the Bill has full rights to claim the cargo.

    • Risk of theft or loss: Since the holder can claim the goods without identifying who they are, this creates a risk for fraud or theft.

  • When to Use: Used in highly liquid markets where the transfer of goods or ownership is rapid, but generally less secure.

5. Clean Bill of Lading

  • Definition: A Clean Bill of Lading is issued when the goods are received by the carrier in good condition and without damage. The carrier guarantees that the cargo has been handled correctly up to the point of shipment.

  • Conditions:

    • No indication of damage or discrepancies.

    • Essential for financed shipments as it provides confidence that the goods are undamaged.

  • When to Use: Frequently used in bank-financed shipments, letters of credit, or when the shipper needs to provide proof that the goods were in good condition when handed over to the carrier.

6. Foul Bill of Lading (or Claused Bill of Lading)

  • Definition: A Foul Bill of Lading is issued when there are noted discrepancies or damage to the goods or cargo. The carrier issues a "foul" or "claused" Bill to indicate that the shipment was not in good condition upon receipt.

  • Conditions:

    • Specifies the damage or condition of the cargo at the time of shipment.

    • The buyer may be held responsible for damage if the Bill is presented with a foul clause, depending on the Incoterm.

  • When to Use: Issued when the cargo is found to have visible damage or discrepancies at the time of loading.

7. Through Bill of Lading

  • Definition: A Through Bill of Lading is used for shipments that involve multiple modes of transport (e.g., sea, air, and land) under one continuous contract.

  • Conditions:

    • Covers the entire route from the point of origin to the final destination.

    • Requires coordination between multiple transport companies.

  • When to Use: Used when goods are being moved through various transport modes, such as from a seaport to an inland destination or from one country to another using both ocean and rail.

 

Why are Bill of Lading Conditions Important?

Understanding the conditions of your Bill of Lading is crucial for your business because they directly affect the control of your goods, your responsibility for any damages or delays, and the cost structure of your shipment.

For example:

  • If you choose an Order Bill of Lading, the flexibility of transferring ownership during transit can help with cash flow and financing, but you must also ensure that you manage the transfer of the document carefully.

  • If you opt for a Clean Bill of Lading, you ensure that your goods are shipped in good condition, which is essential when dealing with high-value or perishable items.

At 7ConBooking, we help guide you through the different types of Bills of Lading, their conditions, and how they affect your shipments, allowing you to select the best option based on your specific shipping needs.

SHIPPING CONDITIONS & INCOTERMS - What are general forwarding conditions of 7ConBooking

SHIPPING CONDITIONS & INCOTERMS - Q4: What are the responsibilities of a freight forwarder?

In international trade, freight forwarders play a key role in coordinating the movement of goods. They act as intermediaries between the shipper (you, the client) and the various carriers (shipping lines, truckers, airlines, etc.) to ensure your goods are transported efficiently from one location to another. However, it is important to understand that the responsibilities and liabilities of a freight forwarder are limited by specific terms and agreements.

At 7ConBooking, our general forwarding conditions outline the rights and obligations of both the freight forwarder and the client. These conditions can be easily downloaded from our website for your reference. Here’s an overview of the responsibilities and limitations of a freight forwarder, and why it’s crucial for clients to be aware of these terms:

 

1. Freight Forwarders Act on Behalf of Their Clients

Freight forwarders, including 7ConBooking, act as agents on behalf of their clients, arranging transportation and logistics services with third-party carriers. Their role is to manage the transportation process, ensure proper documentation, and liaise with carriers for the shipment of goods. However, forwarders do not own the cargo and are not directly responsible for the physical condition of the goods once they are handed over to the carrier.

  • Key Responsibility: Coordinating the logistics, bookings, and transportation of the goods.

  • Client’s Responsibility: Ensuring the cargo is properly packed, described, and in good condition when handed over to the forwarder.

2. Limited Risk Protection

Freight forwarders have limited liability for the goods during transport. While we strive to ensure safe and efficient handling, our risk protection is limited to actions that fall within our scope of responsibility. 7ConBooking is not responsible for any damages, losses, or delays caused by third-party carriers unless it is due to our negligence.

  • Forwarder’s Limitations: Liability is generally limited to the forwarding process, and not for incidents like theft, damage due to mishandling by carriers, or delays caused by external factors (e.g., weather conditions, port congestion).

  • Examples of Exclusions: Natural disasters, customs delays, theft during transit, or damages caused by incorrect handling by the carrier.

3. The Role of Forwarders in Risk and Insurance

As a freight forwarder, 7ConBooking does not automatically provide cargo insurance unless it is specifically arranged by the client. We advise our clients to secure appropriate insurance coverage to protect their cargo during transit, particularly for high-value or sensitive goods.

  • Recommendation: Clients are encouraged to purchase cargo insurance or ask the forwarder to arrange it if necessary, to cover potential risks such as theft, loss, or damage during transport.

4. Legal Rights and Responsibilities of Both Parties

The responsibilities of both the forwarder and the client are clearly outlined in our general forwarding conditions. These terms cover important aspects such as:

  • Obligations of the Forwarder: Ensuring the transportation services are carried out efficiently, arranging for necessary customs procedures, and providing the required documentation.

  • Client’s Obligations: Providing accurate details about the cargo, ensuring it is correctly packed and labeled, and meeting regulatory requirements at both the origin and destination points.

5. Forwarder’s Limited Liability

Our liability as a freight forwarder is typically limited based on the value of the cargo and the type of agreement we have in place. This limitation is set out in the forwarding conditions and can be influenced by the type of Bill of Lading (e.g., Clean or Claused) or specific clauses within the forwarding agreement.

  • Limitation of Liability: Our liability may be capped to a certain amount based on the value of the goods or specific terms agreed upon in the contract.

  • Clear Terms: It is essential to understand these limitations before entering into any agreements with the freight forwarder.

6. Importance of Clear Communication

For a smooth shipping experience, clear communication between the forwarder and the client is essential. Both parties should ensure that the scope of services is clearly defined, and all details, including any special requirements (e.g., hazardous cargo, temperature-sensitive goods), are well communicated.

  • Client’s Role: Providing all necessary information, including cargo specifications and any special handling needs.

  • Forwarder’s Role: Ensuring timely and accurate communication regarding shipment status, potential delays, and any issues that arise during the transport process.

7. Conclusion: Protecting Your Interests

While freight forwarders like 7ConBooking provide essential services in coordinating and managing shipments, it’s important to recognize that we are not responsible for every aspect of the shipping process. Understanding our general forwarding terms and limitations of liability will help clients manage their expectations and responsibilities during international trade.

At 7ConBooking, we are committed to transparency and supporting our clients throughout the shipping process, ensuring that you understand your rights, responsibilities, and how to protect your goods in transit.

Our general forwarding conditions can be downloaded from our website for further reading.

TRACKING SHIPMENT - How can I track my shipment

How can I track my shipment?

At 7ConBooking, we make tracking your shipment as easy and transparent as possible. Once you request a quotation and proceed with booking your container, you gain access to real-time updates on the status of your shipment. Our platform integrates advanced tracking features that provide you with a step-by-step overview of your shipment's journey.

How It Works:

  • Real-Time Updates: From the moment your booking is confirmed, you can start tracking your shipment. The status of your cargo is updated automatically as it progresses through each stage of its journey—whether it's at port, in transit, or nearing its destination.

  • My Bookings Dashboard: After logging into your account, head to the My Bookings section, where you will find a complete overview of all your current and past shipments. Here, you'll see the status of your shipment, including details like departure and arrival times, customs clearance, transit stops, and any delays.

  • Step-by-Step Tracking: Every stage of your shipment’s journey is tracked and displayed in an easy-to-understand timeline, so you can monitor key milestones. Whether it’s loaded onto the ship, waiting for customs clearance, or nearing arrival, you will be informed at each crucial step.

  • Notifications: We keep you informed with automatic notifications on any important updates or changes. You’ll receive notifications on potential delays, customs updates, or when your cargo reaches the next checkpoint, ensuring you never miss important information.

  • User-Friendly Interface: The tracking process on 7ConBooking is simple and user-friendly. You don’t need to be a logistics expert to understand the updates; everything is presented clearly, helping you stay in control of your shipments with ease.

By using 7ConBooking, you will have full visibility and control over your shipment from booking to delivery, making the entire process transparent and reliable. You can rest assured that your goods are being tracked at every step, giving you peace of mind throughout the journey.

CUSTOMS & DOCUMENTATION - What documents do i need to make a booking

CUSTOMS & DOCUMENTATION

What documents do I need for customs clearance?

When shipping goods internationally, customs clearance is a crucial step to ensure your cargo complies with regulations and is allowed to pass through borders smoothly. 7ConBooking simplifies the process by offering customs clearance as an additional service. Below, we outline the key documents required for customs clearance and the steps involved, making it easier for you to handle all the paperwork with minimal hassle.

 

Key Documents Required for Customs Clearance:

  1. Bill of Lading (B/L)

    • Description: The Bill of Lading is one of the most important documents in shipping. It acts as a receipt for the cargo, a contract between the shipper and carrier, and a title of ownership for the goods being transported.

    • Role in Customs: Customs authorities use this document to verify the shipment details, ensuring the cargo matches the declaration made for customs clearance.

  2. Packing List

    • Description: The packing list provides a detailed inventory of the contents of each container, including the type, quantity, and packaging details of the goods.

    • Role in Customs: Customs uses this document to check the contents of the shipment and compare it with the commercial invoice to confirm that the correct duties and taxes are paid.

  3. Commercial Invoice

    • Description: The commercial invoice is a detailed document provided by the seller that includes the transaction value of the goods, description, and terms of sale.

    • Role in Customs: This invoice is crucial for determining the customs value of the goods and calculating applicable duties and taxes.

  4. Certificate of Origin (COO)

    • Description: The certificate of origin certifies the country where the goods were manufactured or produced. This document may be required to claim preferential tariff treatment under free trade agreements (FTAs).

    • Role in Customs: Customs uses this document to verify the origin of the goods, which may affect the tariff rate applied.

  5. Import/Export Declaration

    • Description: This document includes information about the goods being imported or exported and is required by customs authorities in many countries. It is typically completed by the exporter or customs broker.

    • Role in Customs: It ensures that the shipment meets the country’s specific regulations for import and export.

  6. Other Documents (if applicable)

    • Description: Depending on the nature of the cargo, other documents such as import permits, health or safety certificates, or specific export licenses might be required.

    • Role in Customs: These documents are necessary for compliance with specific industry regulations or international trade agreements.

How Customs Clearance Works on 7ConBooking:

At 7ConBooking, we simplify the customs clearance process and help you get your goods through customs smoothly. Here’s how it works:

  1. Requesting Customs Clearance

    • During the quotation process, you can select customs clearance as an additional service. This ensures that we handle all customs formalities for you, reducing the complexity and time spent dealing with customs authorities.

  2. First-Time Agreement

    • To authorize 7ConBooking to handle the customs clearance on your behalf, you’ll need to sign a fiscal representative agreement. This agreement allows us to act as your customs agent, ensuring compliance with local regulations. Once the agreement is signed, you’re ready to proceed with the clearance process.

  3. Submission of Required Documents

    • After booking your shipment, you’ll need to provide the essential documents (Bill of Lading, Packing List, Commercial Invoice, Certificate of Origin, and any other required paperwork). You can easily upload these documents to your 7ConBooking account, which will be used to initiate the customs clearance process.

  4. Customs Declaration & Processing

    • Once all necessary documents are submitted, 7ConBooking will submit the customs declaration to the relevant authorities. This includes verifying all details, calculating any applicable duties or taxes, and ensuring all regulatory requirements are met.

  5. Customs Clearance Confirmation

    • Once customs clearance is successfully completed, you’ll receive confirmation. Any additional charges, such as duties or taxes, will be included in the final invoice. Our platform will notify you of any updates regarding your shipment’s status.

  6. Delivery or Further Processing

    • After clearance, your shipment will proceed to its final destination or, if required, undergo further processing (such as delivery to an inland destination). You’ll continue to receive updates in your My Bookings section on 7ConBooking, so you can track the progress every step of the way.

Step-by-Step Summary of the Customs Clearance Process:

  1. Select Customs Clearance Service during the quotation process.

  2. Sign the Fiscal Representative Agreement to authorize 7ConBooking to handle customs.

  3. Upload Required Documents to your account (Bill of Lading, Packing List, Commercial Invoice, Certificate of Origin).

  4. Submit Documents for Customs Declaration – We take care of filing and processing your shipment.

  5. Customs Clearance Completion – We inform you once the clearance is successfully completed.

  6. Receive Updates on your shipment’s status via My Bookings on 7ConBooking.

INSURANCE - Do I need cargo insurance for my shipment

Do I need cargo insurance for my shipment?

 

When shipping goods internationally, Cargo Insurance is highly recommended to protect your valuable goods from unforeseen circumstances that could result in loss, damage, or theft. Shipping by sea, air, or land involves various risks, and accidents can occur at any stage of the transportation process. Cargo insurance ensures that you are financially covered in case something goes wrong.

Why Cargo Insurance is Important:

  1. Protection Against Loss: Accidents can happen during transit. If your goods are lost or damaged, cargo insurance provides the coverage you need to recover the cost.

  2. Damage Protection: Even with careful handling, goods may get damaged during transportation. Cargo insurance covers physical damage that occurs during transit.

  3. Theft Prevention: In rare instances, theft can occur during the shipping process. Cargo insurance covers losses caused by theft or pilferage.

  4. Peace of Mind: Having insurance gives you peace of mind that your cargo is protected. You can focus on your business without worrying about unexpected losses.

At 7ConBooking, we offer Cargp Insurance as an optional service during the booking process. While it’s not mandatory, it’s always better to be prepared for the unexpected, especially when shipping valuable or high-risk goods.

What types of insurance are available for my shipment?

At 7ConBooking, we offer Cargo Insurance to protect your cargo throughout the shipping process. This is the most comprehensive form of cargo insurance, providing coverage for a wide range of incidents.

What Does this cargo Insurance Cover?

Cargo Insurance covers nearly all risks associated with shipping, except for a few specific exclusions mentioned in the policy. It provides protection against:

  1. Loss: If your cargo is lost during the transit process, whether due to an accident or other unforeseen event.

  2. Damage: Covers physical damage caused by accidents, bad weather, fire, or other unexpected incidents during transport.

  3. Theft or Pilferage: Loss of goods due to theft or pilferage that occurs during the journey.

  4. Sinking or Capsizing: If the vessel transporting your cargo sinks or capsizes, the cargo is covered under Cargo Risk Insurance.

  5. Stranding or Collision: Coverage for goods damaged due to stranding or collision of the vessel.

  6. General Average: If a ship faces an emergency and cargo is sacrificed (e.g., jettisoned to save the ship), the Cargo Insurance will cover the loss of cargo.

Exclusions:

While the cargo Insurance provides broad coverage, certain exclusions may apply. These often include:

  • Improper Packing: Damage caused by improperly packed cargo may not be covered.

  • Natural Wear and Tear: The policy typically does not cover damage caused by normal wear and tear.

  • Delay in Delivery: Loss or damage caused by delays is not typically covered under the policy.

How do I select the right insurance for my shipment?

At 7ConBooking, we offer Cargo Insurance for allmost all shipments. This comprehensive coverage ensures that your goods are protected against a wide range of risks during transit. To help you make an informed decision:

  1. Evaluate the Value and Nature of Your Cargo: For high-value goods or sensitive shipments, a Cargo Insurance offers the best protection.

  2. Understand the Risk of Your Shipment: If you're shipping goods in high-risk environments (e.g., valuable electronics, perishable goods), it’s better to opt for a Cargo Insurance.

  3. Insurance Costs: The cost of a Cargo Insurance is generally calculated based on the value of your cargo. It offers peace of mind by covering nearly all potential risks during shipping.

How can I get cargo insurance for my shipment?

You can easily add your cargo Insurance to your shipment when booking via 7ConBooking. Here’s how the process works:

  1. Book Your Shipment: After selecting your shipping details, you can choose to add cargo Insurance during the booking process.

  2. Provide Cargo Details: During the booking, you will need to provide detailed information about your cargo, including its value and type. This helps us assess the coverage required.

  3. Review and Confirm: Once you’ve confirmed your shipment details, you will be able to review the insurance cost and coverage before finalizing your booking.

  4. Protection During Transit: Once your booking is confirmed, your cargo will be covered by the cargo Insurance, protecting it against a wide range of potential risks during transport.

  5. Claims Process: In case of any incidents during transit, you can initiate a claim with the insurance provider. 7ConBooking will guide you through the process and help with the documentation required.

Summary:

  • Cargo Insurance is available to cover your goods against loss, damage, and theft during transit.

  • Cargo Insurance is a comprehensive option for most shipments and provides peace of mind.

  • The cost of the cargo insurance is based on the value of the cargo.

  • You can easily add your Cargo Insurance when booking through 7ConBooking.

At 7ConBooking, we want to make sure your goods are well protected during transit, giving you confidence and peace of mind. If you have any questions about cargo insurance or need help selecting coverage, our team is here to assist!

SPECIAL CARGO HANDLING - How do i ship hazardous materials

How do I ship hazardous materials?

Shipping hazardous materials (dangerous goods) requires special attention to ensure the safety of all parties involved in the shipping process, from the sender to the carrier and even the destination. These types of shipments are strictly regulated and require compliance with international safety standards. At 7ConBooking, we make sure your hazardous cargo is handled with the utmost care and in full compliance with global regulations.

What Are Hazardous Materials (Dangerous Goods)?

Hazardous materials are substances or articles that pose a risk to health, safety, property, or the environment during transportation. They include items such as chemicals, explosives, flammable liquids, radioactive materials, and toxic substances. Each category of hazardous material is classified based on its potential risks and handling requirements.

The Process for Shipping Hazardous Materials:

  1. Classification of Dangerous Goods:
    The first step in shipping hazardous materials is classifying them based on their type and potential risks. There are nine classes of dangerous goods, including explosives, flammable liquids, and toxic substances. The classification will determine the specific handling requirements and regulations that apply.

  2. Proper Packaging:
    Hazardous materials must be packaged in specific containers designed to contain the risks associated with the cargo. The packaging should meet international safety standards, which may include certifications like UN (United Nations) marking for hazardous goods packaging.

  3. Labeling and Documentation:
    All hazardous materials must be clearly labeled with appropriate symbols to indicate their risk. Documentation is also required, including:

    • Safety Data Sheet (SDS): A document that provides detailed information about the hazardous material, including handling procedures, risks, and emergency measures.

    • Dangerous Goods Declaration: This document outlines the specifics of the hazardous material being shipped and confirms that all relevant regulations have been followed.

    • Bill of Lading (B/L): The shipping contract for hazardous cargo must clearly specify that the cargo is hazardous and include the relevant shipping details.

  4. Special Transport Arrangements:
    When shipping hazardous goods, special transport arrangements must be made. This could include specific handling equipment, temperature-controlled environments, or using certified hazardous material carriers.

  5. Compliance with International Regulations:
    Hazardous material shipments must comply with regulations such as the IMDG Code (International Maritime Dangerous Goods) for sea freight or ADR (European Agreement concerning the International Carriage of Dangerous Goods by Road) for land transportation. These regulations define the safe methods for handling and transporting hazardous materials to minimize risks during transit.

  6. Security Measures:
    Security is a priority when shipping hazardous materials. Additional safety measures may include:

    • Restricted Access: Only trained personnel should have access to the cargo.

    • Emergency Response Plans: In case of an accident, emergency response plans should be in place to minimize the potential impact of hazardous cargo incidents.

    • Tracking: Real-time tracking ensures that the hazardous cargo is monitored during its entire journey.

  7. At Destination:
    Upon arrival at the destination, hazardous materials must be handled with extra care during unloading. Delivery procedures will depend on the nature of the dangerous goods and local regulations.

How Does 7ConBooking Handle Hazardous Materials?

At 7ConBooking, we simplify the process of shipping hazardous materials by offering full support and guidance throughout the entire shipping journey:

  • Booking Hazardous Cargo: When booking a shipment containing hazardous materials, simply specify the nature of the cargo during the booking process.

  • Documentation Assistance: We will assist and advice you with the necessary documentation for shipping hazardous goods, such as the Dangerous Goods Declaration and Bill of Lading. We’ll ensure that all required forms are completed and compliant with international standards.

  • Carrier Selection: We connect you with certified carriers who specialize in the transportation of hazardous materials, ensuring that your cargo is handled by experts with the right equipment and experience.

  • Real-Time Tracking: Monitor your hazardous cargo with real-time tracking via the 7ConBooking platform, ensuring that safety measures are followed at all stages of the journey.

  • Expert Guidance: Our team is available to answer any questions you may have regarding shipping hazardous materials, helping you navigate the complex regulatory requirements and ensuring your shipment arrives safely and compliantly.

    Summary:

  • Shipping hazardous materials requires compliance with international safety regulations and proper packaging, labeling, and documentation.

  • At 7ConBooking, we assist with booking hazardous cargo, necessary documentation, and ensure you connect with the right carriers.

  • If you are shipping dangerous goods, trust 7ConBooking to guide you through the process, from booking to delivery, with expertise and peace of mind.

  • We prioritize safety, security, and compliance to ensure the safe transport of hazardous materials.

SPECIAL CARGO HANDLING - How do i ship oversized cargo

How do I ship oversized cargo?

 

Shipping oversized or heavy cargo requires specialized planning, equipment, and expertise to ensure that the goods are transported safely and efficiently. At 7ConBooking, we make it easy to ship your heavy or oversized cargo by offering comprehensive solutions for handling such shipments. Here's what you need to know about shipping oversized cargo and how 7ConBooking can assist you every step of the way.

What is Oversized Cargo?

Oversized cargo refers to goods that exceed the standard dimensions or weight limits for regular containers or transportation modes. These items may include large machinery, construction equipment, industrial parts, vehicles, or large structures. Depending on the size and weight, oversized cargo may need special handling, permits, and equipment.

Steps for Shipping Oversized Cargo:

  1. Determine the Dimensions and Weight:

    • Dimensions: The first step in shipping oversized cargo is accurately determining its dimensions (length, width, height) and weight. This will help assess whether the cargo exceeds standard container sizes and if special equipment is needed.

    • Weight Limitations: Standard containers have weight limits (e.g., 20’ container typically holds up to 25,000 kg), and heavier items may require specialized transport, such as flat racks or open-top containers.

  2. Specialized Equipment and Containers: Depending on the type and size of the cargo, you may need specialized equipment or containers:

    • Flat Rack Containers: Ideal for cargo that cannot be loaded into a standard container. Flat racks are open platforms used for transporting heavy or bulky items.

    • Open-Top Containers: Suitable for cargo that exceeds the height of standard containers and needs to be loaded from the top.

    • Platform or Lowboy Trailers: Used for heavy and oversized cargo that requires flatbed transport, often overland or via multimodal transport.

    • High-Weight Equipment: For extremely heavy items, such as industrial machinery, special transport vehicles may be needed, including heavy-lift cranes or vehicles with reinforced axles.

  3. Route Planning and Permits: Shipping oversized cargo often requires route planning to ensure that the goods can be transported without obstacles such as bridges or tunnels with size restrictions. Depending on the destination and origin, you may also need to obtain specific permits for transporting oversized cargo. These permits ensure that the transportation adheres to local laws and regulations.

  4. Packaging and Securing the Cargo:

    • Packaging: When shipping oversized cargo, the packaging is crucial to ensuring the safety of the goods during transit. Packaging should be designed to prevent damage during loading, unloading, and transportation.

    • Securing: Oversized cargo must be properly secured to avoid shifting during transit, which can cause damage or safety hazards. This includes the use of heavy-duty straps, braces, or tie-downs.

  5. Choosing the Right Shipping Mode: Depending on the cargo's size, weight, and destination, you may need to consider alternative shipping modes, such as:

    • Ocean Freight: For international shipments, oversized cargo can be transported by sea using specialized equipment such as heavy-lift vessels or dedicated flat racks.

    • Air Freight: For very time-sensitive or high-value oversized cargo, air freight can be an option, though it may be more expensive.

    • Land Transport: For land-based transportation, flatbeds, lowboys, or specialized trailers may be required for overweight or oversized shipments.

  6. Cost Considerations: Shipping oversized cargo involves additional costs compared to standard cargo, including:

    • Specialized Equipment Costs: Using flat racks, open-top containers, or lowboy trailers will come with higher rental costs.

    • Port Charges: Ports may charge additional fees for handling oversized cargo, including extra handling or lifting charges.

    • Permit Fees: Obtaining permits for oversized transport can result in extra administrative and government-related costs.

    • Route Planning and Escort Fees: In some cases, especially for exceptionally oversized loads, you may require police escorts, route surveys, or even road closures to ensure the safe passage of the cargo.

How Does 7ConBooking Handle Oversized Cargo?

At 7ConBooking, we simplify the process of shipping oversized cargo with our user-friendly platform and expert services:

  • Easy Booking: Our platform allows you to book oversized cargo easily. Simply provide the cargo details (size, weight, type), and we’ll connect you with the right carriers and equipment for your shipment.

  • Customized Solutions: Based on the size and type of your cargo, we offer tailored solutions, from flat racks to heavy-lift vessels. Our team will help you select the best transport options for your shipment.

  • End-to-End Coordination: We take care of all aspects of shipping oversized cargo, from route planning and permit acquisition to securing and transporting the goods. We ensure the cargo is handled safely and efficiently throughout the journey.

  • Transparent Pricing: We provide clear and transparent pricing for oversized cargo, including all relevant charges for equipment, permits, and transportation. You’ll know exactly what to expect before booking.

  • Real-Time Tracking: Once your oversized cargo is booked, you’ll have access to real-time tracking via the 7ConBooking platform. This allows you to monitor your shipment’s progress from departure to arrival.

Summary:

  • Shipping oversized cargo requires special equipment, accurate dimensions, route planning, and permits.

  • At 7ConBooking, we offer tailored solutions for oversized cargo, including flat racks, open-top containers, and lowboy trailers.

  • We provide end-to-end coordination to ensure safe, efficient transport of your oversized goods, with transparent pricing and real-time tracking.

Whether you’re shipping heavy machinery, large industrial parts, or other oversized items, 7ConBooking is your trusted partner for hassle-free and efficient cargo transportation.

DELIVERY & LEAD TIMES - How long will it take for my shipment to reach its destination

How long will it take for my shipment to reach its destination?

 

The total transit time for your shipment is the sum of several key activities in the shipping process, each of which can vary based on factors such as the route, carrier, and specific transport conditions. At 7ConBooking, we provide an estimated transit time that encompasses the entire shipping process, from origin to final destination.

Key Stages of Transit Time:

  1. Pre-Carriage (Pickup & Export Declaration):

    • Includes the time it takes to pick up the cargo from the factory or warehouse and complete any necessary export documentation.

  2. Ocean Freight (Overseas Transport):

    • The time spent in transit by sea, depending on the distance between the origin and destination ports.

  3. Arrival & Unloading at Port of Destination:

    • The time required to unload your containers at the destination port, including port congestion and handling time.

  4. Customs Clearance:

    • The time for customs brokerage, where your cargo is cleared for entry into the destination country.

  5. Haulage (Delivery to Final Destination):

    • The final leg of the journey, delivering the goods from the port to the final destination.

Factors That Affect Transit Time:

  • Port Congestion: Busy ports can lead to delays in unloading and clearance.

  • Weather Conditions: Bad weather, such as storms, may delay shipping schedules.

  • Cargo Readiness: The cargo's readiness for pickup at the origin port can impact the entire process.

  • Carrier and Schedule Availability: Shipping lines and flight schedules may affect delivery timelines.

At 7ConBooking, we show you the estimated transit times for each carrier and route directly on the platform, so you can select the best option for your needs. Additionally, you can provide a cargo readiness date from your supplier to help us find the most suitable sailing options and accurate delivery times.

 

Summary:

Transit time is the sum of all stages, including pre-carriage (pickup and export), ocean freight, port handling, customs clearance, and haulage to the final destination. At 7ConBooking, we provide clear estimated transit times and updates on each stage, allowing you to plan effectively. If delays occur, real-time tracking and customer support are available to help you manage the situation and explore alternative options.

DELIVERY & LEAD TIMES - What should i do if my shipment is delayed

What should I do if my shipment is delayed?

 

If there’s a delay in your shipment, it’s important to know the cause and how to proceed. Here's what you can do:

  1. Track Your Shipment:

    • Real-Time Tracking: Use the 7ConBooking platform to track your shipment's status and receive updates on any changes or delays.

  2. Check External Factors:

    • Delays can occur due to factors such as port congestion, adverse weather, or delays from the shipping carrier. These will be reflected in the tracking updates.

  3. Contact Support:

    • If needed, reach out to 7ConBooking customer support for assistance in resolving any issues related to delays.

  4. Review Alternative Shipping Options:

    • If the delay impacts your business, we can help find faster routes or alternative carriers for your next shipment.

  5. Manage Additional Costs:

    • Be aware of any potential additional costs like storage or demurrage fees, which can arise due to delays. These will also be visible on your 7ConBooking platform, so you can take proactive action.

Summary:

Transit time is the sum of all stages, including pre-carriage (pickup and export), ocean freight, port handling, customs clearance, and haulage to the final destination. At 7ConBooking, we provide clear estimated transit times and updates on each stage, allowing you to plan effectively. If delays occur, real-time tracking and customer support are available to help you manage the situation and explore alternative options.

SUSTAINABILITY PRACTICES - How does 7ConBooking help reduce the carbon footprint of my shipment

How does 7ConBooking help reduce the carbon footprint of my shipment?

 

At 7ConBooking, sustainability is at the heart of everything we do. We are committed to reducing the environmental impact of global logistics by offering innovative, eco-friendly shipping solutions through our digital platform. By leveraging data-driven insights and the latest technology, we empower our clients to make greener decisions and achieve their sustainability goals.

Key Features of Our Sustainability Practices:

  1. Optimized Routes:
    We help minimize emissions by offering optimized routes that reduce fuel consumption and transportation time. This not only saves costs but also lowers your carbon footprint.

  2. Eco-Friendly Shipping Options:
    Our platform provides access to sustainable shipping solutions, including eco-friendly containers and vessels that help reduce environmental impact. We also offer visibility on the emissions generated by different shipping options, allowing you to select the most sustainable choices.

  3. Carbon Offset Options:
    7ConBooking actively supports carbon offset initiatives. When booking shipments, you can choose to offset the carbon emissions generated by your cargo, contributing to global decarbonization efforts.

  4. Support for the GLEC Framework:
    We are proud to support the Global Logistics Emissions Council (GLEC) framework, which sets industry standards for reducing freight emissions. By adhering to these guidelines, we ensure that our logistics solutions align with global efforts to make freight more sustainable.

  5. Sustainability Incentives:
    We recognize and reward clients who prioritize sustainable shipping. By choosing green logistics options, clients may benefit from incentives, discounts, or certifications, fostering a shared commitment to sustainability.

Why Sustainability is a Core Value at 7ConBooking:

We believe in making sustainability a unique selling point for our clients. By integrating eco-friendly practices into our services and operations, we ensure that every shipment contributes to a cleaner, more sustainable world. Our platform makes it easy to track emissions and select green shipping alternatives, allowing you to reduce your carbon footprint while optimizing logistics efficiency.

When you choose 7ConBooking, you’re not just booking shipments—you’re contributing to a better world. Together, we can move cargo while creating a positive environmental impact.

SUSTAINABILITY PRACTICES - Do you offer any carbon offset options for shipments

Do you offer any carbon offset options for shipments?

 

YES, at 7ConBooking, we are committed to helping our clients reduce the environmental impact of their shipments. As part of our sustainability initiative, we offer carbon offset options that allow you to neutralize the carbon emissions generated by your shipments. By opting for carbon offsetting, you are contributing to global efforts to combat climate change.

How Does Carbon Offsetting Work?

Carbon offsetting allows you to invest in projects that reduce or capture emissions elsewhere to compensate for the emissions your shipment generates. These projects include reforestation, renewable energy, and methane capture initiatives, among others.

Why Choose Carbon Offsetting with 7ConBooking?

  1. Easy Integration:
    Our platform makes it simple to add carbon offsetting when booking your shipment. During the booking process, you can easily select the option to offset your shipment's emissions.

  2. Support for Global Decarbonization:
    By offsetting your emissions, you are supporting sustainable projects that contribute to the decarbonization of the logistics industry and help meet global climate goals.

  3. Transparent Reporting:
    We provide clear reporting on the emissions offset for each shipment, allowing you to track and manage your environmental impact effectively.

  4. Positive Environmental Impact:
    Every carbon offset purchase helps reduce global carbon emissions, contributing to a cleaner, more sustainable world.

By choosing 7ConBooking for your shipments, you’re not just moving cargo—you’re making a meaningful impact on the planet. Join us in taking action towards a more sustainable future.

SECURITY AND PRIVACY - How secure is my data on the platform?

How secure is my data on the platform?

 

At 7ConBooking, we prioritize your security and privacy above all else. We’ve implemented state-of-the-art protection measures to safeguard your data and ensure safe, seamless transactions. Here's how we secure your account and information:

1. Two-Step Verification (Google Authenticator)

To provide an extra layer of security, we require two-step verification using Google Authenticator. This method ensures that only you can access your account. The app generates a unique security code every 30 seconds, offering dynamic protection against unauthorized access.

How Does Google Authenticator Work?

  • Secure Login: After entering your password, you will be prompted to enter a 6-digit code from the Google Authenticator app. This ensures that even if someone knows your password, they cannot access your account without the code.

  • Quick & Easy Setup: Simply download the Google Authenticator app on your smartphone, scan the QR code on our platform, and follow our easy instructions. Once set up, you’ll enjoy hassle-free security with every login.

  • Peace of Mind: With Google Authenticator, your business information is shielded, reducing the risk of unauthorized access and ensuring your data remains safe.

2.Account Approval Process

After you complete the two-step verification, your account will go through a quick approval process. This ensures we’re working with legitimate clients and prospects. Once confirmed, you will have full access to all platform features.

Why Trust 7ConBooking with Your Data?

  • Top-tier Encryption: We use advanced encryption protocols to protect all sensitive data you share with us, ensuring it stays secure from unauthorized access at all times.

  • Continuous Monitoring: Our systems are continuously monitored for security threats to prevent any potential data breaches.

  • Transparency and Control: You control your data—7ConBooking provides transparency in how your information is handled, ensuring peace of mind as you use our platform.

Your data’s security is our priority, and we take every measure to ensure it remains protected. With Google Authenticator and a robust approval process, 7ConBooking provides a secure environment where you can focus on what matters most: your business.

TEAM EXPERTISE - Who is behind 7ConBooking?

Who is behind 7ConBooking?

 

7ConBooking is driven by over 40 years of freight forwarding expertise, led by Rob van Grevenbroek, the founder of the company. A true pioneer in digital freight forwarding, Rob began his journey in the early 2000s, when the market wasn’t yet ready for such innovations. His leadership has been instrumental in transforming the logistics landscape, and his vision for digitalization laid the foundation for the 7ConBooking platform.

In addition to his leadership at 7ConBooking, Rob has also served as Chairman of the Board at Fenex, the Dutch association of freight forwarders, and played a key role in creating the 7ConNetwork, a global logistics network uniting experts worldwide. With his extensive network and experience, Rob has positioned 7ConBooking as a leader in the digital freight forwarding space.

Our Expertise and Global Reach
The 7ConBooking platform is further supported by our global agency network, 7ConNetwork, with partners in over 70 countries and more than 220 ports around the world. This network of local experts plays a crucial role in delivering top-tier service to our clients, ensuring that shipments are handled with precision, expertise, and care—regardless of where they are being shipped.

Our team, consisting of experienced professionals with specialized knowledge in various sectors of logistics, works tirelessly to provide you with the most efficient and reliable digital shipping experience. With a combination of in-depth industry expertise and cutting-edge technology, 7ConBooking offers an easy-to-use platform that simplifies freight forwarding for businesses of all sizes.

Our Mission:
Our mission is to revolutionize freight forwarding by leveraging digital technology to simplify shipping processes, optimize costs, and improve operational efficiency. By combining our advanced platform with the extensive knowledge and local insights of the 7ConNetwork, we ensure your shipments are handled quickly, efficiently, and reliably.

Customer-Centric Approach:
At 7ConBooking, customer satisfaction is at the heart of everything we do. We’ve built our platform to remove the complexity of logistics, providing a seamless experience from booking to delivery. Our team is always focused on making sure your needs are met with the highest level of care and precision.

Our Vision for the Future:
We are committed to being a frontrunner in digital logistics, offering innovative IT solutions that optimize productivity, reduce costs, and expand market access. With our global presence and expert team, we are expanding our reach in key regions and exploring new markets to provide unmatched service and value.

Our belief is simple: Together, we can build a better world of logistics. By fostering a culture of collaboration and continuous improvement, we ensure that our team, clients, partners, and suppliers are all part of the journey toward a more efficient, sustainable, and customer-friendly shipping experience.

Experience the 7ConBooking difference today—where global expertise and digital innovation come together for a smarter, faster, and more reliable shipping experience.

BOOKING MODIFCATIONS & CANCELLATIONS - How can I modify or cancel my booking?

How can I modify or cancel my booking?

 

At 7ConBooking, we make it simple to book your container with the carrier that best suits your needs. However, it's important to understand that once your booking is confirmed, certain rules apply when it comes to modifications or cancellations. Here's what you need to know:

Modifications: Once you've booked your container, you can still make changes—but keep in mind that there are deadlines and specific rules for each carrier. If you need to modify your booking after confirming it, the process can take longer and may incur additional costs, depending on the carrier’s policies.

Cancellations: If you need to cancel your booking, please be aware that every carrier has its own cancellation terms. Some may charge a fee if you miss your appointment or don't show up at the port, and the penalty varies from carrier to carrier. To avoid extra charges, we recommend finalizing your booking details as soon as possible.

Document Modifications: If you've already completed the necessary documents for your shipment, there's still room for updates—but time is of the essence. Once your documents have been filed or manifested, it becomes more time-consuming and costly to make changes. It's best to update your documents before filing or manifesting to avoid delays and fees.

PAYMENT METHODS - What payment methods can I use?

What payment methods can I use?

 

At 7ConBooking, we’ve designed an efficient and flexible payment system to make managing your international shipments simple, transparent, and cost-effective. Here’s how we streamline your payment process:

1. Multi-Currency Flexibility

Choose the currency that suits you! Whether it’s Oceanfreight in USD, in EUR, or even YEN, you can select your preferred currency for each part of your shipment. Enjoy a hassle-free payment process with clear, fixed costs in the currency of your choice.

2. Better Conversion Rates

Why settle for less? Unlike traditional carriers, we offer better exchange rates, saving you up to 0.02 EURO per US dollar on shipping costs. Say goodbye to hidden fees and enjoy more competitive rates that reduce your overall freight expenses.

3. Seamless Quotation to Payment Process

From quoting to payment, our platform gives you complete control. Lock in your currency from the start, book your shipment, and pay—all in one seamless process.

4. AI-Powered Invoice Automation

Let AI take the load off your back. Our automated system extracts and processes your invoice data, reducing errors and speeding up the process. No more manual entries—just fast, accurate invoice handling.

5. Real-Time Payment Tracking

Stay on top of your finances with our real-time payment tracking feature. In the "My Invoices" section, you’ll get instant updates on your payments, so you’ll always know where you stand—avoiding surprises and delays.

6. Predictable Payment Scheduling

Planning ahead is key to a smooth operation. Our system helps you forecast your payments based on carrier terms, ensuring your cargo is delivered on time without any payment disruptions.

7ConBooking’s online payment system gives you more control, better rates, and a seamless experience—so you can focus on growing your business while we handle the complexities of international payments. Start booking with confidence today!
PAYMENT METHODS - Questions about Payments & Invoices
Questions about Payments & Invoices

 

Why did I receive a payment reminder if I have already paid? The payment reminder and your payment may have crossed each other. Your payment will be processed automatically within 2 business days, and the status will be updated in 'my-invoices'. You will no longer need to pay the reminder.

How can I pay part of my invoice? Go to MyInvoices - Simply select only the invoices you wish to pay and then choose your preferred payment method. 

Can I change the billing address? No, once the booking is made and shipped, the invoice cannot be changed. If the booking has not yet been shipped and the bill of lading has not been issued, you can still modify your company details. However, this must be done at least 3 days before the ship departs.

Why is there no VAT on my invoice? For international transport (outside the European Union), no VAT is applied. You only will pay VAT and customs duties on your imported goods to the tax authorities. For transport within the European Union, VAT at the applicable rate will be charged.

Refund after Cancelling a Booking

  1. Cancel the booking in 'MyBooking' This can be done as long as the container has not been booked at the carrier, shipped or loaded. We will process your cancellation within 24 hours, and you will automatically receive an email once your cancellation has been processed. Please note that additional costs may apply, which can vary depending on the shipping company. All costs incurred for booking, container pickup, and other related expenses will be charged.

  2. If you have already paid, a refund will be issued after your cancellation has been processed. The timing depends on how the payment was made:

    • iDEAL / Bank Transfer: Within 5 business days

    • Credit Card: The reservation will be cancelled within 3 business days

    • Debit Card: Within 5 business days

    • Not paid yet? You have been invoiced but did not paid yet, a credit invoice will be made. Your payment obligation will be void once the cancellation is processed.

    • Note: Any cancellation costs will be immediately deducted from the outstanding amount of the booking.

Payment Failed, but Money was Debited?

We will refund you. The speed of your refund depends on the reason and your payment method or service supplier:

  • Technical issue:

    • iDEAL: Within 3 business days

    • Credit Card: The reservation will be cancelled within 1 business day

    • Debit Card: Within 3 business days

    • Debit Card/Bank Card: Within 3 business days

Overpaid or Paid by Mistake?

If you have overpaid, we will automatically refund you. The time it takes to receive your refund may vary based on the reason:

  • Overpaid amount: Within 7 business days

  • Paid by mistake: Within 7 business days

Refunds on duties and vat, is related to the terms and condions of the Customs Authorities.

SERVICE - Received wrong and or damaged container

Service FAQ - Not Satisfied with the Service or Received the Wrong Container?

Not satisfied with the received container or received the wrong container?

Received the wrong container?

  1. Contact 7ConBooking immediately. Depending on the closing time, we may be able to exchange the container as quickly as possible to ensure the shipment is not delayed. Email: operations@7conbooking.com

  2. Through our local carrier, we can exchange the wrong container. This exchange is free of charge if we provided the incorrect container.

Received a damaged container?

When picking up your export container, the container is always checked at the terminal. However, if you notice damage or a hole on one of the walls during loading, stop the loading process immediately and contact us. If you receive your import container and notice that the cargo is wet or damaged upon opening, contact 7ConBooking immediately. If you have insured your cargo through 7ConBooking, we will inform the insurer and follow their instructions.

Always contact us immediately via operations@7conbooking.com.

 
SERVICE - Not satisfied with the Service or Need More Information ?

Not Satisfied with the Service or Need More Information?

At 7ConBooking, we are dedicated to providing an outstanding experience and strive for a 100% satisfaction rate. We understand that the shipping process can sometimes present challenges, and as a digital forwarding platform, we work closely with our partners to ensure seamless service. While we aim for the highest performance, there are certain factors outside our direct control. Here’s how we handle situations where you might need assistance or have concerns:

1. How can I share feedback about my experience with 7ConBooking?

We value your feedback as it helps us continuously improve. If you’re not satisfied with any part of our service or have suggestions, please reach out to us directly via email at sales@7conbooking.com. We’ll make sure to address your concerns as quickly as possible and learn from your experience to enhance our service.

2. What should I do if I am experiencing issues with the platform or booking process?

If you encounter any problems using our platform, whether technical or related to a booking, please don’t hesitate to contact our support team via sales@7conbooking.com. We will assist you promptly and ensure that your issue is resolved. Our platform is designed to be user-friendly, but we’re always here to help should anything go wrong.

3. Why are there occasional delays or issues beyond my control during shipping?

We understand how important timely delivery is for your business. However, as a forwarding company, there are many factors outside our direct control—such as port congestion, customs procedures, and carrier schedules—that can cause delays. Rest assured, we monitor every shipment closely and work with our partners to minimize any disruptions. We will keep you informed of any potential delays and provide you with accurate updates throughout the shipping process.

4. How do you ensure that all shipments meet the highest standards?

At 7ConBooking, we collaborate with trusted carriers and service providers who share our commitment to quality. We perform thorough checks and quality control at every stage of the shipping process. While we ensure all necessary steps are taken to meet the highest standards, external factors such as weather conditions, customs inspections, or unforeseen events may impact the process. We always aim for the smoothest experience possible and will be transparent about any issues that arise.

5. Can I request special assistance if I need urgent or customized shipping solutions?

Yes, we are happy to assist with tailored solutions if you have specific shipping requirements or time-sensitive needs. Simply contact us via operations@7conbooking.com with your request, and our team will work with you to create the best plan. While we can’t always guarantee specific timelines, we will do our best to accommodate your needs and offer solutions that fit your requirements.

6. What should I do if I’m not happy with the service provided by a carrier?

Although we work closely with our network of trusted carriers, we understand that issues can arise. If you have concerns about the performance of a carrier, please contact us at sales sales@7conbooking.com. We will address your concerns with the carrier and ensure that appropriate actions are taken. If necessary, we’ll help you find alternative solutions to ensure your satisfaction.

7. Can you guarantee 100% satisfaction?

We are committed to providing the best possible service and achieving the highest level of satisfaction for our clients. However, as with any complex process, especially in global logistics, there are variables that can sometimes impact your experience. We always aim to resolve any issues quickly and fairly. Your satisfaction is our priority, and we’ll work hard to ensure that you have a positive experience with 7ConBooking.

SERVICE - Share Your Experience & Earn Rewards

Share Your Experience & Earn Rewards

At 7ConBooking, we aim for 100% customer satisfaction, and we truly appreciate when our clients share their positive experiences. Here's how you can help spread the word and be rewarded:

1. How can I share 7ConBooking with others?

If you’ve had a great experience using 7ConBooking, simply tell your friends, colleagues, or business partners about us. Word-of-mouth recommendations are invaluable to us, and we appreciate you helping us grow.

2. Is there a reward for referring others to 7ConBooking?

Yes! For every person you refer who completes a booking with us, we’ll thank you with a 2% discount on your next booking or special offer. It’s our way of showing appreciation for helping us expand our customer community.

3. How can I let you know about my referral?

Simply ask the person you referred to mention your name or company when they contact us for their first booking. Alternatively, you can email us at sales@7conbooking.com with the details of who you referred, and we’ll ensure you’re rewarded once their booking is completed.

4. How does the reward program work?

When your referral completes a booking with us, you will automatically receive a 2% discount or special offer as a thank-you. There’s no complicated process, just a simple way to earn rewards for spreading the word.

Why Share 7ConBooking with Others?

  • Help others discover a reliable shipping partner: Let your network know about our easy-to-use platform and excellent customer service.

  • Get rewarded for your referrals: Enjoy discounts or exclusive offers as a token of our appreciation.

  • No extra effort needed: Simply tell others about us, and we'll take care of the rest!

5. How can I make sure my experience is shared?

 

If you’ve had a positive experience, we’d love for you to share your story with us! By sharing a testimonial or posting about 7ConBooking on your social media, you not only help others discover our platform but also gain visibility for your own business.

  • Email us your testimonial at sales@7conbooking.com, or via our contact page and if we feature it on our website or social media channels, we'll show our appreciation with a special discount on your next booking.

  • Tag us on social media when you post about your experience with 7ConBooking. We love showcasing our clients, and by tagging us, you give us permission to share your post. It’s a great way for both of us to gain exposure and build a community.

Sharing your experience benefits everyone:

  • For you: You get the chance to be featured on our website or social media, promoting your business to our network.

  • For us: We can showcase real customer stories and expand our reach to new clients who trust the recommendations of others.

Your Support Moves Us Forward!

 

SHIPPING COST - How much will it cost to ship my cargo ?

FAQ - How Much Will It Cost to Ship My Cargo?

At 7ConBooking, we believe in providing you with transparent and clear pricing, so you know exactly what to expect when shipping your cargo. The cost of shipping your container is determined by several factors, all of which we’ll explain below. Understanding these key elements helps you make the best decision based on your budget and shipping needs.

How is the price of my shipment calculated?

Shipping costs can vary depending on a combination of the following factors:

1. Container Type:
The type of container you choose plays a significant role in determining the price.

  • Standard containers are typically the most affordable option.
  • Specialized containers, like reefer containers (for temperature-sensitive cargo) or open-top containers (for oversized cargo), will generally cost more due to the extra handling, equipment, and care required.

2. Destination:
Shipping costs can vary greatly depending on where your cargo is being shipped from and to.

  • Longer routes or remote locations tend to incur higher charges.
  • Port fees and inland charges at both the origin and destination will also be factored into the total cost.

3. Weight & Volume:
The weight and size of your shipment have a direct impact on the cost.

  • Heavier or bulkier shipments may require more space and resources for handling, which will increase the overall cost.
  • We calculate shipping costs using either the gross weight or volume weight (whichever is higher), to determine the space your cargo will occupy on the vessel.

4. Shipping Line and Service Level:
Different shipping lines and service options come with varying prices.

  • Premium services with faster transit times generally come at a higher cost.
  • Slower or less frequent services might offer more affordable options, giving you flexibility based on your delivery needs.

5. Local Charges & Additional Fees:
There are several additional fees that can affect the total cost of your shipment.

  • Port Charges for loading, unloading, and handling at ports.
  • Fuel Surcharges, which can fluctuate based on global fuel prices.
  • Heavy Container Surcharges for cargo exceeding specific weight limits.
  • Customs Fees & Documentation such as bills of lading and import/export certificates, depending on the destination country.

Why Choose 7ConBooking?

The cost of shipping your cargo is based on a combination of factors, and at 7ConBooking, we ensure full transparency in how these costs are calculated. This way, you can make the best decision based on your specific shipping needs and budget.

Here’s a quick summary of the key factors that affect shipping costs:

  • Container Type (standard, reefer, open-top, etc.)
  • Destination & Port Fees
  • Cargo Weight & Volume
  • Shipping Line & Service Level
  • Local Charges, Fuel Surcharges & Customs Fees

By understanding these elements, you can make an informed decision about the service that best fits your needs and budget. Whether you're shipping a small, light load or a large, heavy container, 7ConBooking provides all the tools and support you need to calculate, compare, and choose the most cost-effective option for your shipment.

CUSTOMS & DOCUMENTATION - What documents do i need to ship my cargo?

What Documents Do I Need to Ship My Cargo?

Shipping cargo internationally requires several key documents to ensure smooth transit and compliance with both shipping and customs regulations. At 7ConBooking, we make the process easier by providing guidance on the necessary paperwork, so you can ship with confidence.

Key Documents Required for Shipping Cargo:

1. Bill of Lading (B/L)
Description: The Bill of Lading serves as a receipt for the goods, a contract between the shipper and the carrier, and a title of ownership for the goods being shipped.
Role in Shipping: It is essential for the shipment's processing and ensures your cargo is documented correctly for transport.

2. Commercial Invoice
Description: This document includes detailed information about the goods being shipped, such as their value, description, and terms of sale. It is provided by the seller to the buyer.
Role in Shipping: It’s used to confirm the transaction value and is required for customs clearance, helping to determine applicable duties and taxes.

3. Packing List
Description: A detailed inventory of the contents within each container, including the type, quantity, and packaging information of the goods.
Role in Shipping: Customs authorities will compare this document to the commercial invoice to verify the accuracy of the shipment details.

4. Certificate of Origin (COO)
Description: This document certifies the country in which the goods were manufactured or produced. It may be required for goods to qualify for preferential tariff rates under free trade agreements (FTAs).
Role in Shipping: It helps customs verify the origin of the goods, which may influence the tariff applied.

5. Import/Export Declaration
Description: A declaration of the goods being imported or exported, usually completed by the exporter or customs broker.
Role in Shipping: This document ensures that the shipment complies with the regulations of both the exporting and importing countries.

6. Other Documents (if applicable)
Description: Depending on the type of goods being shipped, additional documents such as health certificates, export permits, or specific licenses may be required.
Role in Shipping: These documents are necessary for compliance with industry-specific regulations or international trade agreements.

How Shipping with 7ConBooking Works:

At 7ConBooking, we simplify the documentation process, ensuring that your cargo is shipped smoothly and efficiently. Here’s how we help you with the required paperwork:

1. Requesting Documentation Assistance
When requesting a quote for your shipment, you can opt for additional services such as document preparation assistance. This ensures we guide you in gathering and submitting all the necessary documents for smooth shipping.

2. Uploading Your Documents
After you’ve booked your shipment, you’ll need to upload the required documents (Commercial Invoice, Packing List, etc.) to your 7ConBooking account. This ensures everything is in order for shipping and any customs processes that may be involved.

3. Submission & Processing
Once your documents are uploaded, we’ll help ensure that they’re processed correctly and promptly. Our platform also supports easy submission to any necessary authorities, so your shipment stays on track.

4. Shipment Tracking & Updates
After all documents are submitted and processed, you’ll be able to track your shipment and receive real-time updates through the My Bookings section on 7ConBooking.

By understanding and preparing the required documentation, you can ensure that your shipment is processed efficiently, reducing delays and complications. Whether you’re shipping within the EU or internationally, 7ConBooking provides you with the tools and support you need to handle all your paperwork easily and securely.

Get in touch with one of our experts

Find out what 7ConBooking can do for your business. Send us a message and get in touch with an expert.

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